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Terms That Govern Your Account and Access

Using on688 — including opening an account, funding it via DANA, OVO, or GoPay, and accessing any part of the lobby — means you accept the terms set out here.

Account terms apply at registrationDANA, OVO, GoPay payments coveredJurisdiction-dependent accessData handled under our privacy policyContact us to request changes

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What These Terms Actually Cover

on688 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your relationship with on688: creating and using your account, making deposits through DANA, OVO, or GoPay, requesting withdrawals, and accessing games or sports markets. They do not create a contract with anyone who has not registered an account. Availability

1
of services depends on local law — if access to any feature is not permitted in your region, that feature does not apply to you. We may update these terms when our services change or when regulations require it. When we do, we post the revised
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version here, and continued use of your account after that point means you accept the update. If you have a question about a specific clause, reach our support team through the live chat or email channel listed on this page. For payment-related queries — including why
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a DANA transfer was flagged or why an OVO withdrawal is pending — the support team can walk you through the verification steps we apply to every transaction. GoPay deposits follow the same flow: confirm the amount inside your GoPay app, complete the PIN step, and
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the credit appears in your account balance. Players in Batam and Bandar Lampung access the same account terms as all other supported regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and personal data are treated as operational responsibilities, not afterthoughts. We use SSL encryption on every page and every payment request — whether you're completing a DANA transfer or checking your withdrawal history. Account credentials are stored in hashed form and never shared with third parties except where required to process your wallet payment or comply with a legal obligation.

Data Retention

We keep account and transaction records for the period required by applicable regulations. You can request a summary of what we hold by contacting support through live chat or email.

Cookie Policy

We use cookies to keep your session active and remember your preferred language and payment method. No cookie data is sold or passed to advertising networks outside our platform.

Account Access Rights

You have the right to request access to your personal data, ask for corrections, or request deletion where permitted by local law. Submit requests through the support email channel.

Payment Data Handling

DANA, OVO, and GoPay transaction IDs are logged to verify deposits and withdrawals. These records are used only for account reconciliation and are not shared outside the payment processing chain.

CONTACT PATHS

How to Reach Us on Legal Matters

Live Chat Reach our support team directly through the live chat window in your account. Available around the clock for account, payment, and policy questions.

Email Support Send a written request to our support email for formal policy queries, data access requests, or account review concerns. We respond to every message.

Account Help Centre For DANA, OVO, or GoPay payment disputes and account verification steps, the Help Centre inside your account dashboard lists the relevant process for each case.

Common Questions About Our Legal Terms

If something in our terms is unclear, these answers cover the questions we hear most often. For anything not listed here, live chat is the fastest path to a direct answer.

Access and eligibility depend on local law. If your region does not permit the service, these terms do not grant you access. We recommend checking what is permitted where you are located before opening an account.

Yes. Send a data access request through our support email and we will provide a summary of the information tied to your account, including transaction history and registration details, within the period required by applicable regulations.

Transaction records — including DANA deposits, OVO withdrawals, and GoPay payments — are retained for the period required by regulation even after account closure. You may request a statement before closing your account.

We post updated terms on this page. Continuing to use your account after an update is posted means you accept the revised version. For significant changes, we may also notify you through your registered contact details.

Contact support through live chat or the support email address. Provide your account ID and describe the correction needed. Our team reviews and processes data correction requests in line with applicable privacy obligations.

We share data only where needed to process your wallet payment via DANA, OVO, or GoPay, or where required by a legal obligation. We do not sell account data or pass it to advertisers.

Terms That Govern Your Account and Access

How We Handle Your Data and Account

Data Retention

Cookie Policy

Account Access Rights

Payment Data Handling

How to Reach Us on Legal Matters

Common Questions About Our Legal Terms

01 Do these terms apply if I access on688 from outside a supported region?

02 Can I request a copy of the personal data on688 holds about my account?

03 What happens to my DANA or OVO transaction records if I close my account?

04 How will I know if the legal terms have been updated?

05 Who do I contact to request a correction to my account data?

06 Does on688 share my personal data with third parties?

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