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How on688 Handles Your Account Privacy

Your account data — including the wallet details you connect through DANA, OVO, or GoPay — is held under a clear set of rules we follow every time you use this platform.

DANA wallet data protectedOVO & GoPay account info securedNo data sold to third partiesYour rights, clearly statedContact us to request changes

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your wallet selection — DANA, OVO, or GoPay — so you are not asked to re-enter it every visit.

Account Security Practices

Every login triggers an OTP sent to your registered mobile number. We also flag login attempts from unrecognised devices and hold them for your confirmation before granting access to your account or payment history.

Data Retention Window

Active account data is kept for as long as your account remains open. Once an account is closed, we delete personal data that is not subject to a legal retention requirement.

Requesting Access or Deletion

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion where no legal obligation requires us to keep it.

What This Privacy Policy Covers

on688 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on on688 and link a local wallet — DANA, OVO, or GoPay — we collect the account identifier, transaction reference numbers, and device information needed to process your deposit or withdrawal request. We do not store your full wallet PIN or

1
password at any point. The information we hold is used strictly to operate your account, verify payment flows, prevent unauthorised access, and meet obligations that apply where local law requires. We do not sell, rent, or trade your personal data to marketing third parties. Data shared
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with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete your transaction — nothing more. Players in Batam and across other Indonesian regions access this platform under the same data handling terms. If you close your account, we retain
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only the records we are legally required to keep for the applicable retention window, after which your data is deleted from our active systems. Availability of this service depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Directly Answered

If something in this policy is unclear or you want to act on a specific right, the questions below cover what most account holders ask. For anything not listed here, reach out via live chat — our Indonesia support team can handle data requests directly.

We collect your name, email address, mobile number, and the wallet identifier you register — such as your DANA, OVO, or GoPay account number. Device and session data is also logged to protect your account from unauthorised access.

We share only the data that payment processors — DANA, OVO, GoPay — require to complete your transaction. We do not sell or trade your personal information to advertisers or unrelated third parties under any circumstances.

Send a written request through live chat or the support email shown in your account settings. Include your registered wallet identifier so we can locate your records. We will respond within the timeframe required under applicable rules.

Yes. Submit a deletion request via live chat or email. We will remove your personal data from active systems once any legally required retention period has passed. Transaction records tied to payment rails may be kept as required by law.

Wallet identifiers are encrypted in storage and are never displayed in full after registration. We do not store PINs or passwords. OTP verification on every login adds a second check against unauthorised access.

Your rights depend on local law and the eligible region you access this service from. Where applicable, you may request access, correction, or deletion of your data. Contact our Indonesia support team to exercise any of these rights.

How on688 Handles Your Account Privacy

How to Reach Us About Your Data

How We Protect and Manage Your Information

Your Privacy Questions, Directly Answered

01 What personal data does on688 collect when I open an account?

02 Does on688 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask on688 to delete my account and personal data?

05 How does on688 protect my wallet information — DANA, OVO, GoPay?

06 What are my rights over my personal data in Indonesia?

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